Terms & Conditions,terms and condition nepal authentic trek, trek condition
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This agreement is between you and Us

 

  • Nepalauthentictrek is an online booking site and the trading name of Nepal Authentic Treks & Expeditions Pvt Ltd. The registered head office is located Kathmandu, Kapan,Nepal.
  • In these terms and conditions (the Terms and Conditions), “we”, “us” or “our” means
    Nepal Authentic Teks & Expeditions.
  • We may revise the Terms and Conditions from time to time by updating this posting.
  • The revised terms will be effective when they are posted in our web site.
  • The following booking conditions form the basis of your contract withNepal Authentic Teks & Expeditions (“we”, “us” and “our”). Please read them carefully as they set out our respective rights and obligations. By asking us to confirm your booking, we are entitled
    to assume that you have had the opportunity to read and have read these booking
    conditions and agree to them.

BOOKING & PRICING

 

  • Before making a reservation, we encourage you to read these Terms and Conditions carefully, as they constitute a contract agreement between Us and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due.
  • All bookings made with Nepalauthentictrek.com are governed by these Terms and Conditions, booking through phone, by email, as well as online bookings you make on our website shall be deemed as an offer made by the client to purchase the relevant tour package or other special travel arrangements subject to these Terms and Conditions.
  • Booking through Nepalauthentictrek.com is only available for clients aged above 18 years or at least 18 years. Persons aged under 18 years who use the Nepalauthentictrek.com travel service need to be accompanied by at least one adult aged at least 18 years or above 18 years.
  • When a client enters into a booking process on Nepalauthentictrek.com, it will be recognized as the client’s own willingness to process the online booking in good faith.
  • Pricing shown on the Nepalauthentictrek.com website shall be recognized as the quote price based on basic information supplied by the Client and completed on our online pricing form. If there is any special condition or additional request from the Client, the final tour package price will be advised by our travel consultant via email as soon as we received your written request email.
  • All prices quoted or shown on the Nepalauqthentictrek.com website are based on current suppliers’ quotations and are subject to change without notice. After the Purchase Confirmation tax invoice is issued to the client, the booking price is guaranteed against any changes unless due to the introduction or increase of any taxes or fees by the governmental authorities or any other cost increase beyond the control of Nepalauthentictrek.com.
  • If any incorrect price has been posted on the Nepalauthentictrek.com website, we reserve the right to cancel, amend or limit the order placed at the incorrect price.
  • The price of your trip with a deadline.
  • By submitting a booking, the client acknowledges and warrants to comply with these arrangements.
  • Nepal Authentic Treks & Expedition reserves the right to alter routes, itineraries or departure times
    without prior notice should this be necessary due to weather or other reasons that are beyond our control. Please notice that in the case of changes of flights,
    the passenger is responsible for any additional costs that become payable as a result of such changes.
  • Booking with the international flight: The reservation will be confirmed by Nepal Authentic Treks and Expeditions after payment of the deposit of 100% of the cost of your air ticket booking online only.

  • Booking without international flight: The reservation will be confirmed by Nepal Authentic Treks and Expeditions after payment of the deposit of 10% of the cost of your air ticket booking online only.
  • All day tours, require full payment by the client at the time of booking.
  • All Nepalauthentictrek.com travel packages : Trekking & Hiking/Trekking & Climbing/Family Tours,Yoga trek, custom tours or special travel arrangements require a 10 percent deposit at the time of confirmation.
  • All Nepalauthentictrek.com travel packages : Trekking & Expedition/Luxury tour require a 30 percent deposit at the time of confirmation.
  • The balance or final payment is required 15 days before your departure

METHODS OF PAYMENT

 

  • Online paymement by Visa or Master card secure online payment.
  • Bank transfer using the banking details below.
  • Rest amount can be paid before a month of your arrival. If you choose to settle your holiday balance by credit card a handling charge of  4% on the outstanding balance is made.

Note/ If a fraud alert is received from our credit card processor, the client’s confirmation and declaration is required in writing before the transaction can be processed. If the required confirmation and declaration is not received by Nepalauthentictrek.com from the client, we reserve the right to cancel the booking and refund to the Cardholder’s account the amount less any bank charges, if any, for security reasons before the tour start date.

BANK DEPOSIT DETAILS BENEFICIARY NAME

Nepal Authentic Treks and Expedition

Beneficiary Account Nomber  : 01907247050018

Code SWIFT : HIMANPKA

Himalaya Bank Limited Tridevi Marg-Kathmandu,Nepal

Tel :+977-1- 4253729

CANCELLATION & REFUNDS

 

  • Cancellation of bookings must be notified to us by letter or email as soon as possible. Your notice of cancellation will only be effective when it is received in writing by us.
  • All Trekkings & Hikings Trips/  Cancel and reschedule until 72 hours prior the trip start date free of charge. In the event of cancellation on your part, the deposit paid will be refunded to you “see reimbursement section” subject to a deduction the cost of your “domestic flight” plane ticket if your trip includes one. Note/ Flight cost is not refundable but exchangeable the date !
  • All Trekkings & Climbings Trips/  Cancel and reschedule until 72 hours prior the trip start date free of charge. In the event of cancellation on your part, the deposit paid will be refunded to you “see reimbursement section” subject to a deduction the cost of your “domestic flight” plane ticket if your trip includes one + the cost of the ascent permit if your trip includes: Note / Climbing permits are not refundable or exchangeable!
  • All Trekkings & Expeditions +6800m Trips/ Cancel and reschedule until 30 Days prior the trip start date free of charge. In the event of cancellation on your part, the deposit paid will be refunded to you “see reimbursement section” subject to a deduction the cost of your “domestic flight” plane ticket if your trip includes one + the cost of the ascent permit if your trip includes: Note / Climbing permits are not refundable or exchangeable!
  • Family tour,Yoga tour,Cultural/→ Cancel and reschedule until 72 hours prior the trip start date free of charge. In the event of cancellation on your part, the deposit paid will be refunded to you “see reimbursement section” subject to a deduction the cost of your “domestic flight” plane ticket if your trip includes one. Note/ Flight cost is not refundable but exchangeable the date !
  • All Tailor – Made Tours & Luxury Trips/→ Cancel and reschedule until  21 days prior the trip start date free of charge. In the event of cancellation on your part, the deposit paid will be refunded to you “see reimbursement section” subject to a deduction the cost of your “domestic flight” plane ticket if your trip includes one. Note/ Flight cost is not refundable but exchangeable the date !
  • All one day trips/Cancel and reschedule until 24 hrs prior the trip start date free of charge.

Changes and cancellation by Us

We may cancel a trip at any time up to 30 days before departure, due to , natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date or alternatively receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights. Please note that different cancellation conditions may apply to some styles of trips, your booking consultant will advise if differences apply.

Reimbursement

 

  • Our trips are guaranteed to depart once they have one fully paid traveller unless minimum group size specifically states otherwise. In case minimum group size is not met, Nepal Authentic Treks & Expedition reserves the right to cancel the trip until 30 days before starting date. In that case we endeavor to offer you a choice between an alternative trip, and a cost-covering surcharge to operate the tour with less than minimum amount of participants. You are entitled for refund of the entire tour price previously paid to us. All other claims are barred.
  • Interruption of a trip by a participant for any reason does not replace any refund.
  • Nepal Authentic Trek and Expedition reserves the right to modify the program, the itinerary, the means of transport, the accommodation if necessary without the participants being able to claim any compensation.
  • Nepal Authentic Trek and Expedition is not responsible for the consequences of any type of program alteration produced by weather conditions, internal or external flight delay or cancellation, vehicle delay or breakdown, politics, strike, force majeure or others. reasons minimum number of participants indicated is not reached. The additional costs generated by this type of modification of the program are the responsibility of the customer.
  • Nepal Authentic Treks & Expedition may cancel a trip no later than 30 days before the date of departure in the event of force majeure or in the event of exceptional and unavoidable circumstances. In this case, several alternative trips may be offered to you. If the new travel proposals do not suit you, your payments will be returned to you in full on a new date, the following season or following year, without other compensation. All other costs, which you may have incurred, remain your responsibility.
  • Group departure made up: Nepal Authentic Treks & Expedition may cancel a trip no later than 30 days before the date of departure if the minimum number of participants indicated is not reached. In this case, several alternative trips may be offered to you. If the new travel proposals do not suit you, your payments will be returned to you in full on a new date, the following season or following year, without other compensation. All other costs, which you may have incurred, remain your responsibility.
  • If you cancel your trip, see section “Cancellation of your trip”: your payments will be returned to you on a new date, the following season or following year, without other compensation. All other costs, which you may have incurred, remain your responsibility. No refund possible from Nepal on a foreign account.
  • Some air tickets and low cost tickets are non-refundable in the event of cancellation.
  • If you cancel your trip after the mentioned cancellation date free of charge. 100% of amount will be non-refundable.

Single traveller supplement & Group Size

  • We will guarantee all our tour departure with a minimum of 2 people. A small group fee will apply for groups of less than 2 people.
  • Thirty days before your tour departure we will contact you to advise you of the situation regarding the number of people on the tour.

Your international flight transport

→ The electronic tickets issued must be printed by the customer and presented to the airline during check-in between 3 hours before the scheduled departure time.

→ In the context of plane tickets NEPAL AUTHENTIC TREKS & EXPEDITIONS and its partners Acts as a simple intermediary between its client and the airlines. The company will apply its sales conditions for all causes of cancellations, delays etc,

→ Certain international or national tickets and low cost tickets are not refundable in the event of cancellation. → Only the airline is responsible for flight cancellations in the event of bankruptcy or exceptional and unavoidable circumstances and in this case no reimbursement by the agency or its partners.

→ If the flight is canceled by the company, the company will refund you in full, unless you accept a deferral on another flight or a credit note.

→ If your flight is maintained by the company, your rights will depend on the ticket purchased and whether your ticket is refundable and modifiable with penalties or non-refundable and modifiable in this case no reimbursement by the company or by the agency.

→ In the event of force majeure, no reimbursement by the company or by the agency. the trip may be canceled in the event of exceptional and unavoidable circumstances.

→ Your trip or flight may be canceled in the event of exceptional and unavoidable circumstances in which case several alternatives may be offered to you for the following season or the following year. No refund possible from Nepal on a foreign account.

→ Do you want to cancel or postpone your flight? Flight cancellation will be done at your expense and you will not be reimbursed.

→ To find out if you can postpone your flight or cancel it by obtaining a refund, refer to your airline’s general conditions of sale. In all cases, you will be entitled to reimbursement of the following airport taxes:

→ Airport taxes (QW), → Passenger charge (QX). Insurance: If you have taken out travel insurance, remember to check the contractual conditions. You can also check your bank card insurance documents. Note that Nepal Autthentic Treks does not sell insurance.

→ It is recommended to go to the website of the Ministry of Foreign Affairs to check the areas not recommended by the Quai d’Orsay → Note: Flight subject to availability and confirmation from the airline.

Your national flight transport

→ For domestic transport we are partner, with Yeti Airlines, Tara Airlines, Boudha Air, Simrik Air. Generally, they work with small aircraft of 15 to 18 places. Mountain flights are subject to weather conditions. Sometimes your flight is canceled due to bad weather, in which case your flight will be postponed to the next day by the company. If there is no availability then you will be offered a helicopter route if you wish. The difference in travel cost will be requested.

→ Certain low cost tickets are non-refundable 

→ Only the airline is responsible for flight cancellations in the event of bankruptcy or exceptional and unavoidable. Circumstances and in this case no reimbursement by the agency or its partners.

→ If the flight is canceled by the company, the company will refund you in full, unless you accept a deferral on another flight or a credit note.

→ If your flight is maintained by the company, your rights will depend on the ticket purchased and whether your ticket is refundable and modifiable with penalties or non-refundable and modifiable in this case no reimbursement by the company or by the agency.

→ In the event of force majeure or in the event of exceptional and unavoidable circumstances. The flight may be canceled in this case a postponement of alternative dates, may be offered to you for the following season or the following year. In this case no reimbursement by the company or by the agency.

→ Your trip may be canceled in the event of exceptional and inevitable circumstances in which case several alternative trips may be offered to you for the following season or the following year. No refund possible from Nepal on a foreign account.

Note: Flight subject to availability and confirmation from the airline.

→ For your information, the European Commission has placed all Nepalese companies on the blacklist of companies banned from flying within the European Union. To date no Nepalese company flies in Europe.

Complaints

  • If during the course of your trip you have a problem, please bring this to the immediate attention of the trip guide or relevant supplier (Transport provider, hotelier). 
  • If the service we offer you is significantly different from that agreed upon confirmation, please notify your local guide immediately.

Images

  • By signing these terms and conditions you certify that your image may be used without charge by Nepal Authentic Treks & Expeditions  for promotional purposes including but not limited to the website, printed promotional items and promotional presentations, unless you notify us in writing that you do not wish to have your image to be used for these purposes.

Health & Fitness Requirements

  • You must be in good health and physical condition and are strongly advised to follow our pre departure fitness training recommendations. Our trips take place in remote areas where there is little or no access to normal medical services or
    hospital facilities for serious problems. Evacuation, where necessary, can be prolonged, difficult and expensive. Medical and evacuation expenses will be your responsibility but insurance may cover you depending on the circumstances. 

Children

  • Any child under the age of eighteen (18) years of age must be accompanied  by a parent or other responsible adult twenty-one (21) years of age or older. 

Disabled

  • People with reduced mobility must report their personal situation

Administration

→ External events or other causes of cancellations, linked to a local political risk situation, natural climatic conditions, each participant informed by the agency as soon as possible.

→ Depending on the weather, natural disaster or any strong reasons, the guide can modify the program and the decision.

→ Nepal Authentic treks & expedition takes no risk and is responsible until you arrive in Kathmandu.

→ Any trip interrupted by decision of the guide for legitimate reasons, no reimbursement by the agency.

Insurance

→ The subscription to mountain repatriation assistance and helicopter rescue search insurance is compulsory and required. In the event that you do not wish to purchase this insurance from an insurer, Nepal Authentic Treks and Expedition will make you sign a liability waiver. As a reminder, a mountain rescue operation by helicopter costs a minimum of $ 5,000 per hour of flight. Nepal Authentic Trek does not sell travel insurance!

Sanitary conditions

→ You should be aware of a number of risks when traveling abroad and be familiar with the health requirements of the areas you plan to visit. You are responsible for taking the appropriate vaccines and meeting the health requirements of the areas you will visit or through which you will transit. No compulsory vaccine for Nepal.

→ In some parts of Nepal the altitude is very high. Consult your doctor to make sure that your physical condition allows you to travel in the best conditions.

Risks and responsibilities

→ Nepal Authentic Treks and Expedition declines all responsibility for personal damage or bodily injury.

→ In accordance with the legislation that governs our profession, Nepal Authentic Trek and Expedition has taken out professional liability insurance. However, we cannot replace the individual civil liability of which each client must be the holder. It is essential that you have a comprehensive guarantee: rescue and repatriation, medical expenses, theft of luggage, etc.

→ Each participant is aware that, given the nature of the sports and adventure activities that we organize in Nepal, certain risks exist due in particular to the distance from medical centers in the event of an accident. He assumes them with full knowledge of the facts and agrees not to hold the responsibility for accidents that may occur to the Nepal Authentic Treks and Expedition agency or to the guides, organizers and various providers.

→ The transport companies used (air, land, private vehicle, tourist bus) have their own insurance and are solely responsible for any damage in the event of an accident, the agency being only an intermediary providing a service.

Travel document & Visa

All nationalities require a visa for Nepal. For nationals of most countries, multiple entry Nepal tourist visas are easily obtained on arrival at Tribhuvan International Airport (Kathmandu). 

→  All clients must hold a valid passport with more than 6 months validity on the date of return from travel. Of course, the validity of the passport and that of the visa are your responsibility. For more detail visa

Object of the contract

The Nepal Authentic treks and Expedition agency organizes trips for you. It undertakes to organize your trip from start to finish according to the data and descriptions appearing in the program day by day and in the section the price includes and does not include and also to provide you with agreed accommodation or similar and to provide you all other services included in the chosen travel package.

Acceptance of the travel contract and Insurance

 I, the undersigned for myself (as well as on behalf of the other people registered on this trip), certify that I have read the detailed description of the planned trip on the website www.nepalauthentictrek.com, the technical sheet, and the conditions specific NEPAL AUTHENTIC TREKS AND EXPEDITION sales conditions, in particular the cancellation conditions for my trip. I accept them all without reservation. I also acknowledge that I have received all the information necessary for my decision-making as to the choice of the destination, in particular on questions relating to administrative and health formalities, and those relating to safety and health risks.

Electronic signature (read and approved)

YOUR LOCAL TRAVEL AGENCY IN KATHMANDU

Local travel agency in Kathmandu. The name says it all, this our concept ! We specialize in organizing Nature And Adventure Travel in Nepal for travellers from all over the world. We strongly believe in providing quality services to our clients and uphold our reputation as the best trekking company in Nepal.

Let us organize the trip of your dreams. Nepal Authentic Treks & Expeditions team will ensure that you have the trip of a lifetime. Our professional team will be by your side before, during and after your trip. Come and explore with Nepal Authentic Trek. Trekking Agency in Nepal.

We are a local trekking agency based in Kathmandu. Explore Népal with local Adventure Specialists! We have a legacy success rate of leading great adventure trekking & hiking and  challenging climbing expeditions. Join Nepal Authentic Team your local travel agency in Kathmandu For An Unforgettable Travel Experience In Nepal.

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If your request is urgent,please send us an SMS and we will get back to you as soon as possible!

Plan Your Next TripDecide Where You Want to Go?

Plan Your Next Trip in Nepal ? Nepal Authentick Trek offers you some additional services in order to be able to organize your trip yourself. But trip planning can be a dauting task. Where to you begin? What’s step one ? What’s step two ? What’s step three ? Every traveler has their own ideas about their journey of a lifetime so let’s create your dream trip together.


Don’t know where to travel in Nepal? Discover the best trip destinations starting from what you love to do. Nepal Authentic Trek  is your personal travel assistant. With Nepal Authentic Team you can plan your next trip and get the best out of Your Vacation Holiday.

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Nepal Authentic Trek

  • Nilpul kathmandu 10, Nepal
  • +977-9861823347,+977-984174948
 +977-9861823347

Working Days

  • Sunday to Friday,08H30 a.m to 17 p.m
  • Saturday,10H30 a.m to 14 p.m

SMS/What'sup call service 12 hrs/Every day